Privacy Policy
Your privacy matters to us - here's how we protect it
Information We Collect
At zaphyreliona, we collect information that helps us provide better financial analysis services to investment professionals. This includes personal details you provide when creating an account, such as your name, email address, professional credentials, and company information. We also gather technical data about how you interact with our platform - which tools you use most, session duration, and system performance metrics.
Types of Data We Collect:
- Account registration information (name, email, phone number)
- Professional qualifications and certifications
- Usage analytics and platform interaction data
- Device information and browser specifications
- Financial data uploaded for analysis purposes
- Communication records and support interactions
How We Use Your Information
Your data serves several important purposes. We use it to personalise your experience on our platform, ensuring the financial analysis tools and resources match your professional needs. Performance analytics help us understand which features are most valuable, allowing us to continuously improve our services.
Communication preferences you set determine how we send updates about new features, market analysis tools, or educational webinars. You control these settings entirely and can modify them anytime through your account dashboard.
Data Sharing and Third Parties
zaphyreliona operates with strict data sharing principles. We don't sell personal information to marketers or data brokers. However, we do work with select service providers who help us deliver our platform effectively. These include cloud hosting services, email delivery systems, and security monitoring tools.
Each third-party partner signs comprehensive data protection agreements that mirror our own privacy standards. They can only access information necessary for their specific service and cannot use it for any other purpose. We regularly audit these relationships to ensure compliance with Australian privacy laws and international standards.
In rare circumstances, we may disclose information if legally required by Australian courts or regulatory bodies, or if necessary to protect the security and integrity of our platform and users.
Your Privacy Rights
Access Your Data
Request a complete copy of all personal information we hold about you, delivered in a readable format within 30 days.
Correction Rights
Update or correct any inaccurate information in your account at any time through our platform or by contacting our support team.
Data Portability
Export your data in standard formats if you decide to move to another platform or service provider.
Deletion Requests
Request complete removal of your account and associated data, with some exceptions for legal compliance requirements.
Security Measures
Protecting financial data requires serious security infrastructure. We use end-to-end encryption for all data transmission, ensuring information stays protected whether you're uploading files or accessing analysis results. Our servers are housed in certified data centres across Australia, meeting strict physical security requirements.
Access controls mean only authorised personnel can view user data, and only when necessary for technical support or platform maintenance. We maintain detailed logs of all system access, regularly reviewed by our security team. Two-factor authentication is mandatory for all staff accounts with data access privileges.
Regular security audits, conducted by independent firms, help us identify and address potential vulnerabilities. We also maintain cyber insurance coverage and incident response procedures to handle any security events promptly and transparently.
Data Retention and Storage
We keep your account information and usage data for as long as your account remains active, plus an additional three years after closure to meet Australian financial services record-keeping requirements. Financial analysis data you upload is retained according to your account settings - you can configure automatic deletion after specific periods or maintain permanent storage.
Backup systems maintain copies of data for disaster recovery purposes, but these follow the same retention schedules as primary storage. When data reaches its deletion date, we use secure erasure methods that make recovery impossible, even with advanced forensic techniques.
International Data Transfers
While zaphyreliona primarily operates within Australia, some of our technical infrastructure partners maintain servers in other countries with strong data protection laws, including the European Union and Canada. Any international transfers are governed by strict contractual arrangements that ensure your data receives the same level of protection as required under Australian privacy law.
We never transfer data to countries without adequate privacy protections or to jurisdictions where government surveillance could compromise your professional confidentiality. Our legal team regularly reviews international data flow arrangements to ensure ongoing compliance.
Cookies and Tracking
Our platform uses cookies to remember your preferences, maintain login sessions, and analyse usage patterns that help us improve user experience. Essential cookies are necessary for basic platform functionality, while analytics cookies help us understand which features provide the most value to users.
You can control cookie preferences through your browser settings or our cookie management tools. Disabling certain cookies might affect some platform features, but core financial analysis tools will continue working normally.
Updates to This Policy
Privacy practices evolve as technology and regulations change. When we update this policy, we'll notify active users via email and display prominences notices on our platform for 30 days. Significant changes that affect how we handle your data will include opt-in consent requirements.
We maintain an archive of previous policy versions, available upon request, so you can track how our privacy practices have developed over time. This transparency helps you make informed decisions about using our services.
Privacy Questions or Concerns?
This privacy policy is effective as of January 2025 and was last updated on January 15, 2025.